Policies Quality
Rate us:
• Our customers are our priority
We understand our customers, understand their needs, innovate to give them peace of mind, and always exceed their expectations.
• Sustainability
We seek to ensure the long-term prosperity of the Sudanese Insurance Company, in order to protect the company's customers, employees, and shareholders, and to participate in the economic and social development of society.
• A work environment full of creativity and rewarding performance
We treat each other with respect and integrity, strive for excellence in what we do, and reward our employees for achievement
Leadership:
Our leadership aspires to provide distinguished services by setting a long-term vision and providing the optimal model that reflects our professional values and ethics, and it has rich and extended experiences
Our partners:
We listen to all relevant parties, customers, employees, reinsurance, shareholders, Shariah Supervisory, and the community to know their needs and expectations and work hard to meet them in order to achieve full satisfaction
Workers:
The company's employees enjoy the highest professional standards and use their knowledge, experience and capabilities to serve customers. The employees also contribute to the development and development of the company by working in an environment that motivates high professional performance
Decision making:
Our decisions are based on real data on products and processes and the logical analysis of that data to reach information and facts that facilitate the process of objective decision-making
Operations and systems:
• We work through the system of operations and systems by controlling the inputs and outputs of all operations within the system and directing them to achieve the operational and strategic goals of the company.
• We adopt the best standards of operational implementation to achieve administrative excellence in all of the company's business.
Continuous improvement:
• The company is committed to creating a stimulating environment so that employees can continuously improve the efficiency and effectiveness of our products, operations and management system to achieve the highest levels of customer satisfaction.
• Innovation in the use of digital technology to enhance expansion and interaction with customers.
• Optimal use of diversified data analysis in order to make smart practical decisions.
